Privacy Policy
Last updated: July 2026
1. Introduction
FitLife Personal Training Studio ("we," "our," or "us") is committed to protecting your privacy. This Privacy
Policy explains how our mobile application collects, uses, and safeguards your information.
2. Information We Collect
We collect the following types of information to provide our services:
- Personal Information: Name, email address, phone number, and profile picture (optional)
when you create an account.
- Fitness Data: Appointment history, program progress, and session notes related to your
training.
- Device Information: We may collect basic device information for crash reporting and app
functionality.
3. How We Use Your Information
We use your information for the following purposes:
- To manage your training appointments and class enrollments.
- To provide you with personalized workout programs.
- To communicate with you regarding your sessions, payments, or account updates.
- To process payments via our third-party provider, Square.
4. SMS Policy
By providing your phone number, you consent to receive text messages (SMS) from FitLife PTS for appointment
reminders, account updates, and fitness-related communications.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
All other categories exclude text messaging originator opt-in data and consent; this information will not be
shared with any third parties.
5. Data Sharing
We do not sell your personal data. We only share information with:
- Service Providers: We use Square for payment processing. Your payment details are handled
securely by them.
- Legal Requirements: We may disclose information if required by law.
6. Data Retention
We retain your personal information only for as long as it is necessary to fulfill the purposes described in this
Privacy Policy:
- Account and profile data (name, email, phone number, profile picture) is retained for as
long as your account remains active, so we can provide our services to you.
- Fitness and training data (appointments, program progress, session notes) is retained for
the duration of your account so you can access your training history.
- Messages and communications (in-app messages, SMS, and email correspondence) are retained
while your account is active to maintain a record of our communications with you.
- Payment and transaction records are retained for as long as required to comply with our
legal, tax, and accounting obligations, which may extend beyond account closure as mandated by applicable
law.
- Device and crash-reporting data is retained only for a limited period as needed for
diagnostics and app stability.
When you request deletion of your account, we delete or anonymize your personal information within 30 days,
except for records we are legally required to keep (such as financial and tax records), which we retain only for
the period required by law and then securely delete. We do not retain your data indefinitely.
7. Account Deletion
You have the right to request the deletion of your account and associated data. Please contact us at info@fitlifepts.com to initiate this process.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
FitLife Personal Training Studio
Email: info@fitlifepts.com
Website: fitlifepts.com